Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Our Commitment to Your Privacy
At TheSkillStash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our platform, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you purchase a course from us, we collect the following information:
- Email Address: To send you course access links and communicate with you
- Name: For order processing and personalization
- Payment Information: Processed securely through PayPal (we do not store credit card details)
- Order History: To track your purchases and provide support
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Usage Data: Pages visited, time spent, links clicked
- Device Information: Browser type, operating system, device type
- IP Address: For security and analytics purposes
- Cookies: To improve your browsing experience (see Cookies section below)
How We Use Your Information
📧 Order Processing & Delivery
We use your email address to send you download links, order confirmations, and course access information.
💬 Customer Support
Your information helps us respond to your requests, provide technical support, and resolve any issues with your purchases.
📊 Service Improvement
We analyze usage data to understand how our platform is used and to improve our services, user experience, and course offerings.
🔒 Security & Fraud Prevention
We monitor for suspicious activity and use your information to protect against fraud and unauthorized access.
📬 Marketing Communications (Optional)
With your consent, we may send you promotional emails about new courses, special offers, or updates. You can unsubscribe at any time.
How We Protect Your Information
🛡️ Secure Payment Processing: All payments are processed through PayPal's secure infrastructure. We never see or store your credit card information.
🔐 Data Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.
🔒 Access Controls: We limit access to personal information to authorized personnel who need it to perform their jobs.
💾 Secure Storage: Your data is stored on secure servers with regular backups and security monitoring.
⚠️ Important Note: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers (PayPal for payments, email service providers) who help us operate our business. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
If TheSkillStash is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
What are Cookies?
Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
Your Privacy Rights
Access Your Data
You have the right to request a copy of the personal information we hold about you.
Update or Correct Information
You can request corrections to any inaccurate or incomplete personal information.
Delete Your Data
You can request deletion of your personal information, subject to legal retention requirements.
Opt-Out of Marketing
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails.
Data Portability
You can request a copy of your data in a portable format.
To exercise any of these rights, contact us at [email protected]
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
Order Information: Retained for 7 years for accounting and legal purposes
Marketing Data: Deleted upon unsubscribe request
Usage Data: Typically retained for 2 years for analytics
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Last Updated: January 2025
Questions About Privacy?
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help.
Contact Us